How Can We Assist You?
Please review the FAQs below for answers to common questions regarding
orders, delivery, and subscriptions. If you require further assistance,
our team is available through the contact form below.
FAQ's
How do I manage my subscription?
You can manage your subscription at any time by logging into your account through the Account section in the menu. From there you can pause, or cancel your subscription.
How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery times vary depending on location, but most orders within South Africa arrive within 2–5 business days.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link so you can monitor your delivery.
Which type of pad should I choose?
Our pads are designed for different flow levels and comfort preferences. If you’re unsure which one is right for you, check the product descriptions for guidance or contact us for personalized advice.
Still Can’t Find an Answer?
If you couldn’t find what you were looking for in our FAQs, please send us a message using the form below. Our team usually replies within 48 hours.